Canine Concierge - Terms and conditions
We would be delighted to have you and your pet as our guests. A $25.00, plus taxes, per night pet fee, up to a maximum of 3 nights will be added to your room.
To ensure a comfortable stay for yourself and your fellow guests, we would appreciate it if you would please observe the following guidelines:
Your pet must be kept on a leash when it is in the hotel or on hotel property, unless it is in your room. We will accept cats and dogs; we will allow two total per room.
Please do not leave your pet unattended. The Resort Concierge can also assist you with directions to the trails for walking your dog, where to buy pet supplies and veterinary care in Richmond.
We regret that pets are not allowed in any of the food and beverage outlets, or the pool and fitness areas of the hotel (this exclusion does not apply to service animals). We do have a large courtyard connected to the Curve Lounge patio that pets are welcome to join their families.
You are responsible for cleaning up after your pet on hotel property as well as in and around Resort. The receptacles are located at the front entrance of the hotel and the south entrance to the courtyard.
Any disturbances, such as barking, should be curtailed to ensure that other guests are not disturbed or inconvenienced.
Please contact the Housekeeping Department to arrange for a convenient time to servicing your room by dialing "0". No attempt will be made to enter if there is a pet inside, unless the owner is present. The pet owner should be in the room when it is cleaned if the pet is present.
You agree to be responsible for all property damages and/or personal injuries resulting from your pet. You further agree to indemnify and hold harmless the hotel; its owners and operators, from all liability and damage suffered as a result of your pet.
The Hotel reserves the right to charge your account equal to the cost of such damages.
We hope your stay with us is enjoyable and we look forward to welcoming you again soon. Thank you for your cooperation.